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How 7zz7 Handles Your Personal Information

When you open an account with 7zz7 and connect your bKash, Nagad or Rocket wallet, you share personal and financial details with us.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access recordsCookie and device controlsData retention clarity
7zz7 How 7zz7 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of the data we hold, ask us to delete specific records, or raise a concern about how your information has been handled, our support team is the direct route. Queries related to your bKash, Nagad or Rocket wallet linkage can also be raised through the same channels, and we will tell you which part of the record sits with us versus with the payment provider.

Team online

Live Chat

Open the chat widget from any page while logged in. Identify your query as a privacy request and our team will route it to the data-handling desk.

Email Support

Send a written data request to our support email. Include your registered mobile number and the specific records or actions you are requesting.

Account Help Centre

Log in, go to Account Settings, and select the Data and Privacy tab to view your stored profile, update contact details or initiate a deletion request.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest, including the wallet reference numbers tied to your bKash, Nagad and Rocket transactions. Login sessions are protected with one-time passcode verification sent to your registered mobile number, so access to your account requires both your password and physical possession of your phone. Cookies are used for session management and fraud detection; you can adjust non-essential cookie preferences through the settings panel in your browser or inside the account dashboard. We do not retain data longer than needed for the purposes stated in this policy.

Encrypted Wallet Records

Every bKash, Nagad and Rocket transaction reference stored on your account is encrypted. We do not display full wallet numbers in plain text anywhere in the account interface.

OTP Login Verification

Each login triggers a one-time passcode to your registered mobile. This means your account cannot be accessed even if your password is compromised without that physical device.

Cookie Transparency

We use strictly necessary cookies to keep your session active and fraud-detection cookies to spot abnormal patterns. Non-essential cookies can be turned off without affecting account access.

Data Retention Policy

Account records are kept for the period required by our operating obligations. Once that period ends, personal data is deleted or anonymised unless you have an open dispute or active account.

Common Questions About Your Privacy Rights

These are the questions we hear most often when account holders in Dhaka, Chittagong and Sylhet contact us about their data. If your question is not here, reach us through live chat or the Data and Privacy tab in your account settings.

Yes. Submit a data access request via email or through the Data and Privacy tab in Account Settings. We will compile and send your records within the timeframe required by applicable rules.

We store a tokenised reference linked to your wallet, not your full wallet number in plain text. This reference is used only for transaction matching and is encrypted in our database.

Only our payment processors, identity verification partners and fraud-detection services can access relevant parts of your data, and each is bound by a formal data-processing agreement with us.

Log in, go to Account Settings, and open the Data and Privacy tab to submit a deletion request. Alternatively, email support with your registered number. Some data may be retained where legal obligations require it.

We use session cookies and fraud-detection cookies that are strictly necessary. Non-essential analytics cookies can be disabled from your browser settings or the cookie preferences panel without affecting your account session.

This policy covers accounts accessed through 7zz7. Whether you can lawfully use the platform depends on your local law and the eligible regions we serve — check your local regulations before opening an account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.